3 Day Entrepreneur Mentorship
Terms & Conditions
TERMS OF PURCHASE
HEART CENTERED ENTREPRENEUR, LLC | The Heart-Centered Entrepreneur ®
This Agreement is Made Between
Coach, Anna Rapp
and
Coachee (Client), 3 Day Entrepreneur Mentorship Purchaser
TERMS
This agreement, will begin at the time of the initial 3 Day Entrepreneur Mentorship program purchase and will continue until the final date of the 3 Day Entrepreneur program.
The services to be provided by the Coach to the Client are:
Monthly, (3) 30-Minute Coaching Calls
Between session e-support
Access to Training Resources
The purpose of this Agreement is to set forth the details of the Parties relationship so that each is clear as to respective roles and how communication will take place so that the relationship will be positive, productive, and comfortable.
THEREFORE, the Coach and the Client agree as follows:
TERMS
During the terms of this Agreement, the Coach agrees to provide consultations in accordance with the specific services set forth in the Coaching Program as outlined above.
The services to be provided by the Coach to the Client are coaching or tele-coaching, as designed jointly with the client. Coaching, which is not advice, therapy or counseling, may address specific personal projects, business, or general conditions in the Client’s life or profession.
Client is aware that Coach does not solve medical issues nor treat disease and is therefore not a replacement for client’s therapist or physician. If Client is presently under any form of psychiatric care or specialized medical supervision, Client is to inform Coach prior to working together.
Coach and Client agree upon the Program through which consultations, preparation, and follow-up work (if necessary) are conducted. Dates and location are chosen collaboratively and adhered to upon signing the agreement.
Client understands that a relationship with Coach does not exist between the Parties after the conclusion of the Program. If the Parties desire to continue their relationship, a separate agreement will be entered into.
Client agrees to cancel or reschedule any eligible 1-1 sessions more than 24 hours prior to the scheduled session. If the client does not reschedule prior to this time, that session will be forfeited. See below for further details:
11-1 SESSION CANCELLATION & RESCHEDULING
Showing up for any eligible 1-1 Coaching Calls received with Program enrollment is very important because it shows commitment to yourself and the work and respect of both your time and my time, and means that you can get the most out of consistent support to build consistent momentum so I have a very firm cancellation policy. All sessions must be used before the end of the program, or it is forfeited. If you need to cancel or reschedule a Coaching Call provide at least 10 days advance notice, or it will be considered forfeited and there will be no opportunity to reschedule it. If a true emergency occurs, please email or call me immediately, and in my sole discretion, I will determine whether the 1-1 Coaching Call may be rescheduled; otherwise, it is forfeited.
PAYMENT
The total Mentorship program cost is as agreed to between the Coach and Client and as stated on the checkout page at time of purchase. The Client will make payment via website or other agreed upon method. If a payment plan has been established, monthly payments are payable in advance each month.
If Client has submitted a deposit payment to enroll in the Mentorship, the Client understands that the balance of the first full monthly payment installment is due by the Mentorship start date. Payment plans must be started prior to commencing with the Mentorship.
Refund Policy: There are no refunds available. I want you to be happy with your program. If for some reason you are not satisfied and wish to stop the Program at any time, because I will have invested considerable time and effort in your Program, if you decide to withdraw for any reason whatsoever, you still will remain fully responsible for all future payments and the full cost of the Program, additionally no refunds will be provided. Program deposits are non-refundable and non-transferrable.
The client and coach agree to provide each other with seven-day notice in the event either wishes to cancel further services. Company is committed to providing all clients in the Program with a positive program experience. By signing below, Client agrees that the Company may, at its sole discretion, terminate this Agreement and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive or upon violation of the terms.
Credit Card Authorization (if applicable for payment plan). Each Party hereto acknowledge that Coach will send an invoice or charge the credit card chosen by the Client on the dates and for the amounts specified on the checkout page at time of purchase.
Missed Payments: In the event that there is a problem with the payment transaction or method, you will be notified by e-mail and then have a 72 hour grace period to make the payment following the due date, whether paying in full or by installment, otherwise the Program will be put on hold. If no payment is made within the 72 hour grace period, the Program will be automatically terminated, future payments will still be due and no refund will be provided.
METHODOLOGY.
Coach will employ a range of methodologies, including coaching, and mentorship. Client agrees to be open minded and partake in methods proposed. Client understands that Coach makes no guarantees as to the outcome of the sessions or program.
COACHING RELATIONSHIP
Throughout the working relationship, the coach will engage in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands that the power of the coaching relationship can be granted only by the client, and the client agrees to do just that: have the coaching relationship be powerful. If the client believes the coaching is not working as desired, the client will communicate that belief and take action to return the power to the coaching relationship.
Coach responds to client inquiries within 48 hours during BUSINESS DAYS, but reserves the right to extend the deadline for longer copy/content/projects requiring additional review time. Coach will not be available on Saturdays or Sundays.
DECLARATION & DISCLAIMER
By participating in coaching services, mentorship, and/or consulting, Client acknowledges that Anna Rapp is not acting as a psychologist, therapist, attorney, or financial advisor, and services do not replace the care of other professionals. Coaching and/or consulting is in no way to be construed or substituted as psychological counseling or any other type of therapy or advice.
Client understands this Program will not provide health care, medical or traditional therapy services; or diagnose, treat, or cure any condition or other physical or mental ailment of the human body. Client understands if they should experience any such issues they should see their registered physician or other practitioner as determined by their own judgment.
Professional coaching is distinctly different from counseling, psychotherapy or psychoanalysis and does not deal with the diagnosis or treatment of emotional problems. Since professional coaching does not constitute medical consultation or treatment, health insurance does not apply. These fees may be considered deductible business expenses.
I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional, and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program.
If the Client is under the care of a healthcare professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplement use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor. Client understands that the information in this Program is NOT medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
The Coach may provide the Client with information relating to products that the Coach believes might benefit the Client, but such information is not to be taken as an endorsement or recommendation. The Coach is not responsible for any adverse affects or consequences that may result, either directly or indirectly, from any information or coaching provided.
The Coach may provide Client with third-party recommendations for such services as photography, business, health, or other related services. Client agrees that these are only recommendations and the Coach will not be held liable for the services provided by any third-party to the Client. The Coach is not responsible for any adverse affects or consequences that may result, either directly or indirectly, from any information or services provided by a third-party.
Any testimonials, earnings, or examples shown through Coach’s website, programs, and/or services are only examples of what may be possible for Client. There can be no assurance as to any particular outcome based on the use of Coach’s programs and/or services. Client acknowledges that Coach has not and does not make any representations as to the future income, sales, or potential profitability or loss of any kind that may be derived as a result of use of Coach’s website, programs, products or services.
CONFIDENTIALITY
This Agreement is considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal, or make use of any information learned by either party during discussions, or otherwise, throughout the Term of this Program (“Confidential Information”). Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own confidential information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of this Agreement.
As a coach I will do my best to ensure confidentiality within the group conversations. However, please use discretion, because while I encourage other group members to hold your information confidential, I cannot guarantee that the other group members will keep your information confidential.
INTELLECTUAL PROPERTY RIGHTS
Company retains all ownership and intellectual property rights to the Program content and materials provided to Client through the Program, including all copyrights and any trademarks belonging to Company. The Program content and materials are being provided to you for your individual use only and with a single-user license, which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.
Further, by signing below, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.
DISCLAIMER OF WARRANTIES.
The Services provided to the Client by the Coach under this Agreement are provided on an “as-is” basis, without any warranties or representations express, implied or statutory; including, without limitation, warranties of quality, performance, non-infringement, merchantability or fitness for a particular purpose.
INDEMNIFICATION
Each party shall indemnify, defend, and hold harmless the other, its current and former employees, or agents, from and against any claims, including third party claims, demands, loss, damage, liability, or expense (including attorney’s fees) relating to a) the negligence, recklessness, or willful misconduct of the indemnifying party or any party under direction or control of the indemnifying party, b) a material breach of this Agreement by the indemnifying party, or c) the damage, loss, or destruction of any property, profit, or revenue (both real or imagined) of the indemnified party, or its clients.
NON-DISPARAGEMENT, INDEMNIFICATION & DISPUTE RESOLUTION
If there is a dispute between the Parties, Client agrees to not publicly or privately make any negative or critical comments about the Program, Company’s business, or me, or to communicate with any other individual, company, or entity in a way that disparages the Program or harms the Company’s reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.
Client agrees to indemnify and hold harmless Company, its affiliates, and its respective officers, directors, agents, employees, and other independent contractors from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to, Client’s participation or action(s) under this Agreement. Client agrees to defend against any and all claims, demands, causes of action, lawsuits, and/or judgments arising out of, or relating to, the Client’s participation under this Agreement, unless expressly stated otherwise by Company, in writing.
If a dispute is not resolved first by good-faith negotiation between the Parties to this Agreement, every controversy or dispute to this Agreement will be submitted to the American Arbitration Association. The arbitration shall occur within ninety-(90)-days from the date of the initial arbitration demand, and shall take place in Sacramento, CA. The Parties shall cooperate in exchanging and expediting discovery as part of the arbitration process, and shall cooperate with each other to ensure that the arbitration process is completed within the ninety-(90)-day period. The written decision of the arbitrators (which will provide for the payment of costs, including attorneys’ fees) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as circumstances may indicate.
GOOD FAITH
Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance and any termination of this Agreement.
NOTICE
All correspondence or notice required regarding the Program shall be made to me by e-mail and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address, billing information, or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 3 business days of any change.
GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of California, regardless of the conflict of laws principles thereof.
ENTIRE AGREEMENT; AMENDMENT; HEADINGS
This Agreement constitutes the entire agreement between the Parties with respect to its relationship, and supersedes all prior oral or written agreements, understandings, and representations to the extent that they relate in any way to the subject matter hereof. Neither course of performance, nor course of dealing, nor usage of trade, shall be used to qualify, explain, supplement, or otherwise modify any of the provisions of this Agreement. No amendment of, or any consent with respect to, any provision of this Agreement shall bind either party unless set forth in a writing, specifying such waiver, consent, or amendment, signed by both parties. The headings of Sections in this Agreement are provided for convenience only and shall not affect its construction or interpretation.
COUNTERPARTS
This Agreement may be executed in one or more counterparts (including by means of facsimile or electronic mail via portable document format), each of which shall be deemed an original, but all of which together will constitute one and the same instrument.
SEVERABILITY, WAIVER & ASSIGNMENT
Should any provision of this Agreement be or become invalid, illegal, or unenforceable under applicable law, the other provisions of this Agreement shall not be affected and shall remain in full force and effect. The waiver or failure of Company to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. This Agreement may not be assigned by either Party without express written consent of the other Party.
FORCE MAJEURE
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment, or interruption of transportation facilities, threats, or acts of terrorism, State Department travel advisory, labor strike, or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Party to perform its obligations under this Agreement, the affected Party’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.
CLIENT RESPONSIBILITY; NO GUARANTEES
Client accepts and agrees that Client is 100% responsible for its progress and results from the Mentorship Program. Company will help and guide Client; however, participation is the one vital element to the Program’s success that relies solely on Client. Company makes no representations, warranties, or guarantees verbally or in writing regarding Client’s performance. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. By signing below, Client acknowledges that there is an inherent risk of loss of capital and there is no guarantee that Client will reach its goals as a result of participation in the Program and Company’s comments about the outcome are expressions of opinion only. Company makes no guarantee other than that the Services offered in this Program shall be provided to Client in accordance with the terms of this Agreement.
By completing the initial purchase, the Parties understand and accept that they are entering into this Client Agreement immediately upon the date and time of purchase.
UPDATED: 2/24/26